CRM

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The CRM functionality within our mobile engagement platform allows users to manage their customer contacts within their account, directly uploading existing databases into their account and utilising them to carry out targeted messaging campaigns..

The CRM functionality within our mobile engagement platform allows users to manage their customer contacts within their account, directly uploading existing databases into their account and utilising them to carry out targeted messaging campaigns..

Features

  • Collect statistics on campaigns automatically
  • Analyse detailed behaviour patterns of individuals and sets of users
  • Personalise message content to match database fields
  • Customise messages based on day and time
  • Customise messages based on previous interactions with a specific customer
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All Oxygen8 platforms and services are under pinned by the principle of ‘ACTIVECRM’, which allows Brands to easily collate and manage their customer data to build opt-in databases for future marketing purposes and better understand their customer behaviour to improve their customers’ experience of services. Customer data can be simply exported to easy to use csv files, or can be integrated into existing CRM databases.

Our platforms are designed with CRM analytics and a focus on customer engagement solutions being at the heart of their initial design and their on-going development.

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Benefits

  • Improve campaign results through highly targeted and timely messaging
  • Increase understanding of your customers and their behavior
  • Complete control over all your data

Find out how CRM can help you

Oxygen8 South Africa