Reporting

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The reporting functionality within Engage allows you to manage and measure your communication activity and provides vital information that you need to make customer driven decisions to enhance every aspect of your customer interactions.

Engage allows you to manage and measure your communication activity and provides vital information that you need to make customer driven decisions to enhance every aspect of your customer interactions.

Features

  • Comprehensive reporting on multiple touch points
  • Mobile landing page reporting
  • Opt-out and bounce reports
  • Conversion and ROI tracking
  • Daily, weekly, monthly traffic reports.
  • Traffic reports based on specific keywords, MSISDN (mobile number) usage and full network delivery receipting.
  • Reporting matching inbound requests with outbound responses.
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How reporting can help

Comprehensive reporting across all functionality ensures visibility on cross-business performance and service levels. This allows you to view analytics of all the different campaigns that have been completed as well as the HTML mobile pages created using the HTML5 Builder.

Benefits

  • Gain valuable insights into your campaigns
  • Provides learnings to improve future campaigns
  • Evaluate contact behavior
  • Share results with internal stakeholders
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Find out how Reporting can help you

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